frequently asked questions
What are the start and end times of the Summer Camp days?
You can bring the kids between 8.45 am and 9.00 am. You can pick them UP between 17.00 and 17.15 hours.
What if I arrive too late to pick up?
Because of the measures we take concerning the Corona virus, we strictly adhere to the times mentioned. If you have any questions about this, please contact us immediately by phone: +31-203375191.
How do I book and pay?
The UPventure Camp can be booked via the website. You will receive an e-mail with an invoice and payment link from us.
Can my child come alone?
Yes, many of the children come alone and end up making friends for life.
My child would like to be with a friend in the same group, is that possible?
Sure, we’ll keep that in mind. Please fill in the comments when booking.
I booked for 5 days but my child can’t come one day, what can we do?
Send us an e-mail to firstname.lastname@example.org, and we will find a suitable solution.
The UP Events office is always reachable and is located at the location of the camp. Would you like to be contacted during the day? Please let us know.
Food, drinks and allergies
Due to the current Corona measures, our hospitality points are closed and the children must bring their own food & drinks. Also, please give them their own water bottle so they can refill it with water.
Will the children leave the location?
No, the site is large enough and all activities take place here.
Can parents come and watch?
No, not from the premises at the moment because of the Coronavirus. You can take a brief look at the site from your car in the parking lot, but we do not want parents or guardians to be together.
Do I need to give my child pocket money?
No, all activities and materials are included, there is nothing else to buy.
Use of mobile phones
You can give your child a mobile phone. However, we are actively busy and spread out over the whole location throughout the day, so we will ask the children to leave the mobile in the central area. Furthermore, we truly believe making friends requires you to be fully focussed on the camp, so we encourage you to keep the telephone at home. Should you urgently need or want to speak to your children? The office is always accessible.
Our employees are not entitled to administer medication, with the exception of life-threatening situations. Though you can share any details with us.
UP Events has good corporate liability insurance. If you wish, you can take out travel and cancellation insurance yourself.
What are the terms and conditions?
We use the General Terms and Conditions of the Vebon. This has been sent by mail or can be found here.