frequently asked questions
When are kids camps?
In the May, Summer and Autumn holiday weeks. During the week days.
What are the start and end times?
You can bring the kids between 8.45 am and 9.00 am. You can pick them UP between 17.00 and 17.15 hours.
What if I arrive too late to pick up?
Because of the measures we take concerning the Corona virus, we strictly adhere to the times mentioned. If you have any questions about this, please contact us immediately by phone: +31-203375191.
How do I book and pay?
The UPventure Camp can be booked via the website. You will receive an e-mail with an invoice and payment link from us.
Can my child come alone?
Yes, many of the children come alone and end up making friends for life.
My child would like to be with a friend in the same group, is that possible?
Sure, we’ll keep that in mind. Please fill in the comments when booking.
I booked for 5 days but my child can’t come one day, what can we do?
Send us an e-mail to email@example.com, and we will find a suitable solution.
The UP Events office is always reachable and is located at the location of the camp. Would you like to be contacted during the day? Please let us know.
Food, drinks and allergies
Due to the current Corona measures, the children must bring their own food & drinks. Also, please give them their own water bottle so they can refill it with water.
Will the children leave the location?
No, the site is large enough and all activities take place here.
Do I need to give my child pocket money?
No, all activities and materials are included, there is nothing else to buy.
Use of mobile phones
You can give your child a mobile phone. However, we are actively busy and spread out over the whole location throughout the day, so we will ask the children to leave the mobile in the central area. Furthermore, we truly believe making friends requires you to be fully focussed on the camp, so we encourage you to keep the telephone at home. Should you urgently need or want to speak to your children? The office is always accessible.
Our employees are not entitled to administer medication, with the exception of life-threatening situations. Though you can share any details with us.
UP Events has good corporate liability insurance. If you wish, you can take out travel and cancellation insurance yourself.
What are the terms and conditions?
We use the General Terms and Conditions of the Vebon. This has also been sent by mail to you.
What happens to Lost & Found items?
We will keep everything untill a month after the last camp day. After that, we will throw the items away. So please check every day if your children didn’t forget anything. Missing something? Send us an e-mail and come and pick it UP 😉